Is great customer service the entire customer experience? « Cooper Mann Company LLC

Is great customer service the entire customer experience? I’ve been working with accounting technologies for a long time, and much of that time and activity has been focused on online accounting mo…

Source: Is great customer service the entire customer experience? « Cooper Mann Company LLC

Advertisements

Author: Joanie Mann

Focus on digital business transformation for small/medium businesses. As the principal consultant for Cooper Mann Consulting Group, Joanie Mann provides support and guidance for businesses seeking to implement cloud solutions and hosted services in their IT environments, and works with commercial service providers to develop or expand application hosting and application delivery service offerings.